Greiner Motor Company-Casper

"Collision Team: Sincerest Thanks for a Job Well Done!"

Dear Gene,
     My wife, Diane and I wish to thank you and your team for the great customer service experience we had with Greiner Collision Center.
     When we arrived here in the tow truck with our Ford Explorer's smashed front end, we were a little shaken and out of sorts.  You and your team were prompt in assessing the damage and we felt comfortable that the damage would be properly repaired.  Dennis gave me a ride to the airport to rent a car and we continued on our trip to Cody feeling more relaxed.
     You were never too busy to take my phone calls to advise me on the progress of repairs since you knew I had to get back to our home in Colorado and back to work after the 4th of July holiday weekend.  You told me the car would be ready on Friday afternoon and you were true to your word.  You understood that we didn't want to drive the rental car back to Casper from home and find our car not ready for the return trip.  I know your guys spent extra hours to get the job done and we really appreciate the effort.
     The car looked great when we picked it up and it ran like a top all the way back and since then.
     Thanks again for everything.
Sincerely
Jack Serino
President & CEO

Jack Serino,Encision

"Sales Compliment"

Larry I did fill out the survey and told them you deserve a raise. Top Marks!! I will schedule the 3 month check up as soon as I can. Thanks again.

David Anderson

"Sales Compliment"

'This is the best sales and title people we have ever dealt with in the last 24 years. They are wonderful and were so great to us.'

Gabriela Norden

"Service was a pleasure"

It was a pleasure to work with Gary Wyatt. The work was excellent too!

Nancy Johnson,Casper, WY

"Collision Compliment"

'The finest customer service in Casper. The people in the office kept her very updated on her progress. It was a very nice experience.'

Patricia Hayden

"Sales Compliment"

Larry did call me. Thank you. On another note, I received a cll from FORD asking me if anyone had contacted me from Greiner. When I said that you had, they were surprised. My sense is that not everyone is attentive to email requests as you are. Thank you for paying attention.

Stephen Delger

"Service Compliment"

I wanted to let you know that as far as I am concerned, your dealership is simply outstanding! I have had problems with my company owned truck for about a year now. Jim Feiler listened patiently to my story, and was even more patient with our fleet management. Then, to top it all off, all repairs were covered under warranty, which other dealers had denied us. Thanks to all at Greiner, thanks Jim!

Clare Beck

"Service Compliment"

Thank you so much for the help and care. I already have an appointment with Brian Howard to get my Lincoln in that I bought. I trust Brian Howard and Jon to get the work done on my vehicles and done correctly. Brian Howard is the one person that has shown me he knows what he is doing and gets it done. I have had many experiences with the service department and none have been as good as when Brian was in charge of seeing my vehicles were repaired correctly. Jon knows what to do and how to repair a vehicle correctly also. He is one good mechanic. I know there are others on this team, and I am happy with all that have worked with Brian to make sure my vehicles are done correctly. I appreciate all you have done and are willing to try to help. There are some super people that have helped me in the past. Again thank you for caring. Joyce Bryan

Joyce Bryan

"Service Compliment"

just wanted to take a moment to let you know how EXCELLENT my customer service was today with Mr. Wyatt in service. He is always there to help us out with our cars and we appreciate him so much. Thank you!

Kara Turner

"Service"

Very polite and friendly.

Shanon Zimney,Casper, WY

"Service"

Ryan Broderecht has worked on my cars since 1999. (He has gotten me through 2 deaths.) Husband & then the man I cared for.  Work & onesty is 1000%. I wouldn't have anyone else do my car.  If there's a cost of repair, he tells me, he tells me when there isn't -- like today 1-16-09.

If on my SS$ I could tip him I would. (I only get 915 mo).

You must be very proud ( and very lucky) to have him.
I will keep coming back always.

Mary Lorenz,Casper, WY

"Service Compliment"

The best in town, the best in the state, and the best in the United States.  Michelle is a Terrific Lady.

Jules Pursley,Casper, WY

"Sales Compliment"

New email from "bobandsandi" forwarded to you by Contact Management. "Peter and Jason both do a great job. Bill Newman and Tom Maher are very professional as well. We always visit Greiner for our vehicle needs."

Bob Chitwood

"Collision Compliment"

When we called Becky to follow-up, she said she was so pleased with all of our business, that when she is ready to purchase a new vheicle, she will purchase it for us and she will be doing business with us again.

Becky Spahn

"Collision Compliment"

'Everyone deserves a pat on the back and a gold medal. And you are the only place I will take my car when it gets injured.'

Carl and Evelyn Key

"Sales Compliment"

Thanks. Always been a satisfied customer and thanks for the quality service. Will continue to come back and tell others. Tim

Timothy Robinson